Privacy Policy

1. Who we are

This website is operated by AERO TRADING LIMITED TRADING AS THE AVIATION AUCTION, of 2 Downlands House, Drayton Lane, Chichester, West Sussex, UK, PO20 1EL. “Aviation Auction”, “we”, “us” and “our” refer to that business.

2. Information we may collect

We may collect contact details, company details, enquiry information, aviation asset descriptions, photographs and documents submitted through our forms. We may also receive technical information such as IP address, browser type, device information, security logs and cookie data.

3. How we use information

• To respond to buying, selling, auction and valuation enquiries.
• To review aviation assets and discuss a possible route to market.
• To operate, secure and improve the website.
• To keep appropriate business and compliance records.
• To meet legal or regulatory obligations.

Depending on the circumstances, we may rely on consent, steps taken at your request before entering a contract, performance of a contract, legal obligations or our legitimate business interests.

4. Asset documents and special handling

Do not submit export-controlled material, passwords, payment-card details or unnecessary personal information through the initial valuation form. Uploaded valuation documents are intended for confidential business review and are not attached to routine notification emails.

5. Sharing information

We may share information with service providers who support our website and business, professional advisers, authorities where required by law, and relevant parties involved in a proposed aviation asset transaction. We do not sell personal information.

6. International transfers

Some service providers may process information outside the United Kingdom. Where required, appropriate contractual or legal safeguards should be used.

7. Retention and security

Information is kept only for as long as reasonably required for the relevant enquiry, transaction, legal obligation or dispute. We use proportionate technical and organisational measures, but no internet service can guarantee absolute security.

8. Your rights

UK data-protection law may give you rights to access, correct, erase or restrict personal information, object to certain processing and request data portability. You may also complain to the UK Information Commissioner’s Office. Rights depend on the circumstances and legal exemptions may apply.

9. Cookies and third-party content

The website may use essential cookies and may include third-party services or embedded content. Further information about any cookies in use will be provided where required.

10. Contact

Privacy enquiries may be emailed to info@aviation.auction, made by telephone on 01865 967 330 or sent by post to 2 Downlands House, Drayton Lane, Chichester, West Sussex, UK, PO20 1EL.

11. Changes

We may update this policy when the website, our services or applicable requirements change. The current version will be made available on this page.